LEGAL REFERENCE

Our Terms Shape Your Account

7k7k operates under clear rules that protect your account, your payments, and your withdrawals. Every deposit through JazzCash, Easypaisa, SadaPay or Raast, every live table session, and every...

Account Security RulesPayment & Withdrawal PolicyDispute Resolution Path
7k7k Our Terms Shape Your Account

What These Terms Cover

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP & ESCALATION

Where to Reach Us on Terms Issues

Team online

Live Chat Support

Open a direct chat from your account dashboard to ask about specific terms, account limits, or payment rules. Our team responds during your local hours and can clarify deposit holds or withdrawal timelines.

Email Escalation

Submit formal term disputes or complaints to [email protected] with your account reference. We review and respond within 48 hours, keeping a record of your case for transparency.

Account Settings

Review your own term-related choices—payment method preferences, session history, and withdrawal address—directly in your account. Changes take effect immediately or per stated schedules.

CREDIBILITY MARKS

Why These Terms Matter

Transparent Language

Our terms avoid jargon. Every section explains what you need to do and what we guarantee. If a rule is unclear, our support team clarifies it without charge or delay.

Pakistan Payment Standards

We follow JazzCash, Easypaisa, SadaPay and Raast settlement protocols. Your funds move through licensed Pakistani payment networks, and our terms reflect those regulatory requirements.

Account Verification

We require identity checks before withdrawals to comply with anti-fraud law. This protects you from unauthorized access and keeps your account eligible for real payouts.

Dispute Logging

Every claim or disagreement is documented in our system. You can request a record of your dispute history at any time, ensuring accountability on both sides.

Regular Updates

Our terms evolve with law changes and market needs. We notify you of material updates via email and in-account messages, giving you time to review before changes take effect.

Local Support Hours

Our team covers Pakistan time zones. Whether you have a question about withdrawal timelines or payment holds, you reach someone who understands local banking.

STANDARDS ALIGNMENT

How Our Terms Work Across the Platform

01

Slot Accounts

Slot players follow the same account terms, deposit rules, and withdrawal verification as live-table members. Winnings are credited identically and withdrawn via the same JazzCash or Easypaisa rails.

02

Live Casino Sessions

Live table play adds session-specific rules—table stakes, betting limits, and stream interruption policy—but core account terms (payment, dispute, closure) remain consistent across all game types.

03

Sportsbook Bets

Sportsbook accounts share identical fund management and withdrawal terms. Bet settlement follows sportsbook-specific rules, but your deposit, identity verification, and payout path use the same platform framework.

04

Mobile & Desktop

Whether you play on your phone or computer, the same account terms apply. Device switches don't reset your session or payment status; your account state syncs across all platforms.

05

Deposit Holds

All payment methods—JazzCash, Easypaisa, SadaPay, Raast—may have processing delays. Our terms outline typical hold times and how you check your deposit status in real time.

06

Withdrawal Timelines

Payouts across all game lobbies follow the same verification and settlement schedule. A withdrawal from slots clears on the same timeline as one from live tables or the sportsbook.

07

Account Closure

Closing your account stops all deposits and withdrawals, then settles any remaining balance. The same closure rules apply whether you play slots, live, or sports, and refunds follow identical payment-method protocols.

PLATFORM ESSENTIALS

Core Rules That Define Your Experience

Account Age Requirement Your account must be active for 24 hours before your...
Identity Verification Before any payout, we confirm your name, date of birth...
Session Tracking 7k7k logs every login, bet, and deposit. You see your...
Inactive Account Policy Accounts inactive for 12 months may enter suspension. We notify...
Multi-Account Restriction One account per person per device is required. Operating multiple...
Dispute Timeline Report a transaction error or unauthorized activity within 14 days...

Terms Questions Answered

Yes. Navigate to Account Settings → Payment Methods and update your preferred JazzCash, Easypaisa, SadaPay or Raast account. Changes take effect on your next deposit. Existing funds remain under your old method until you withdraw them separately.

Your remaining balance is held for 90 days. You can request a payout during this period to your linked payment method. After 90 days, unclaimed funds may be forfeited per our terms. Contact support immediately if you close by mistake.

Yes. Maximum bet amounts vary by game type and are displayed at each table or slot. Live tables show stakes clearly; slots display max bet in the game menu. Attempting to exceed limits triggers an error—no bet is placed and no funds are deducted.

Most identity verifications complete within 2–4 hours during Pakistan business hours (9 AM to 6 PM PKT). Outside these hours, checks queue and process the next morning. You receive an email once your verification is approved or if more documents are needed.

Report it within 14 days through live chat or email. Provide your withdrawal request ID from your account history. We trace the transaction with your payment provider and respond within 7 business days with findings and any reissued funds.

Material changes are announced via in-account message and email at least 30 days in advance. Minor clarifications may update immediately. You can close your account before a change takes effect if you disagree with new terms—no penalty applies.

Minimum withdrawals are 500 PKR for all payment methods. Maximum single withdrawal is 500,000 PKR. Daily and monthly withdrawal limits apply per player type—check your account dashboard for your specific tier.